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Privacy Policy

At Vastram Paridhanam, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit or use our services:

  • Personal Information: Name, billing address, shipping address, email address, phone number, and payment-related details (processed securely via third-party payment gateways).

  • Order Information: Products purchased, customization details, order history, and transaction details.

  • Technical Information: IP address, browser type, device information, operating system, and browsing behavior on our site.

  • Customer Communications: Messages, emails, or inquiries you send to us.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders, including customized products

  • Communicate with you about orders, updates, and customer support

  • Improve our website, products, and services

  • Prevent fraudulent transactions and enhance security

  • Comply with legal and regulatory requirements

  • Send promotional or marketing communications (only if you opt in)

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and cart items

  • Understand how customers use our website

  • Improve site performance and functionality

You can choose to disable cookies through your browser settings; however, some features of the site may not function properly.

4. Third-Party Services

We may share limited information with trusted third-party services that help us operate our business, such as:

  • Payment gateways

  • Shipping and logistics providers

  • Website analytics and marketing platforms

These third parties are obligated to use your information only to perform services on our behalf and to keep it confidential. Vastram Paridhanam does not sell or rent your personal data to third parties.

5. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. Sensitive payment information is processed through secure, encrypted third-party payment gateways, and we do not store your payment card details on our servers.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data (subject to legal and operational requirements)

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: VASTRAMPARIDHANAAM@GMAIL.COM

Business Address: 

Store Name: Vastram Paridhanam